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Help bring back the lost art of conversation!

Professional

Professionalism in conversations is very important. It shows you communicate with respect, confidently, you want to help others and most important of all honesty which proves you are reliable and trustworthy. It demonstrates your positive attitude, are willing to listen attentively and respond correctly which is key to having an effective conversation. We show you how to achieve all this and more.

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Caring

When people you are conversing with see that you care about them, their feelings and what they are saying it leads to an effective conversation. Put yourself in their shoes while chatting and treat them like you wish to be treated can accomplish this. In stressful or heated conversations this value often gets forgotten. We help your friendships last even though a conversation gets cut short.

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Respect

Respect in anything is key but takes time to build but can takes seconds to lose. Building credibility and reliability in conversations will create the respect you deserve and will make future conversations more effective, due to the respect you have earned. It will also build confidence with the people you are conversing with making you the a respected friend/contact.
Let’s Talk about Respect.

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About Let’s Talk
Communications

With over 40 years of experience in the Customer Service industry, from mom-and-pop businesses to the Corporate World, I have seen the art of effective conversations getting lost with the evolution of technology, social media and email. I have seen where picking up the phone, face to face conversations or knowing what to say and when, is not as important as it used to be, and I felt the need to do what I can to help bring it back.

Especially where businesses, students applying for jobs or post secondary education, or needing the proper support can be as easy know what to say, when to say it and how can make all the difference in the world. I know Let’s Talk can help you make the difference. So Let’s Talk Communication at your earliest convenience.

Our Tailored Courses & Workshops

My conversational training programs have one key difference that can make it work for any situation. My courses are personally tailored to meet your individual needs. You will not only learn the basics but also the key points pertaining to what you are looking for to build or maintain the relationship you have at present time not to mention improve the rapport, trust and respect you have earned up to now.

Some of the things people will learn, from taking my courses/workshops

  • Proper Tone and Approach

  • Soft Skills for Better Communication

  • Tactical Do’s and Don’ts of Communication

  • Communication Techniques

  • Knowing Your Audience To Improve Communication

  • De-Escalation techniques

Marc Fisher during a video training session
Marc Fisher providing training

Let’s Talk About
Mission & Vision

Our Mission

Revitalizing conversations for all, Let’s Talk Communication equips both young and seasoned individuals with effective communication skills. Our courses empower personal and professional growth, fostering win-win situations and preventing communication breakdowns. With over 40 years of experience, we coach clients to navigate conversations successfully, ensuring support extends beyond training.

Our Vision

Let’s Talk Communication aspires to be the premier destination for conversational skills training. We aim to enhance client experiences across diverse sectors, from business and government to personal relationships. Clients find comfort in seeking ongoing assistance, confident they will receive unparalleled support and training, leaving them satisfied with a 110% benefit.

Courses

What will you learn with me?

My conversational training programs have one key difference that can make it work for any Business or Personal needs. My courses are personally designed to meet your businesses needs. Your staff will not only learn the basics but also the key points pertaining to your company and how it can benefit their work environment not to mention improve the rapport with your/their customers

History of Communication

We focus on where communication has come from and the differences between the years where we had no technology to now where we mainly depend on technology. The differences between the two and where the changes might be hurting business and relationships instead of improving them. We also focus on how going back to conversations could benefit everyone’s situation whether it be business or personal situations. As in every course we do we tailor these sessions to your situation for the most part.

Soft Skills for Better Communication

There are several characteristics that can make communication successful or not. In this course we focus on reminding clients of those attributes and the importance of keeping them in mind when having a conversation. In today’s society we are busy and sometimes don’t think about these when dealing with others. For most people this is a reminder but always a good one when wanting to have a successful conversation with anyone in any situation. As in every course we do we tailor these sessions to your situation for the most part.

Tactical Do’s and Don’ts of Customer Communication

In this course we focus on the Do’s and Don’t of conversations.  We are busy and sometimes we speak before we think and once spoken it can either turn a conversation or ruin a relationship and trust within. We provide that extra reminder on what to do and what not to do to help you keep relationships, whether business, personal or other types, intact. This is key to keeping what you have worked hard to develop in one piece or building new relationships. As in every course we do we tailor these sessions to your situation for the most part.

Communication Techniques

There are 3 main factors you must remember when using any communication technique. One or all of them are often forgotten and they are key to having a successful and productive relationship, again whether it be business or personal. We focus on these in your situation and help provide reminders to help you do your best in making every situation a positive one. As in every course we do we tailor these sessions to your situation for the most part.

Knowing Your Audience to Improve Communication

In a Multi-Cultural society like the one we have these days, it is important to know who we are talking to, and how to talk to each person/group with respect. We provide you with the tips and tools to get this done and in a positive manner. We are all individuals and should be talked to and treated as such. This doesn’t always happen due past history, our views or word of mouth, but we will help you bring everything back to talking to someone as who they are and what they are representing. As in every course we do we tailor these sessions to your situation for the most part.

Clients We Serve

Conversational skills are very important, from students, business owners, CEO’s, staff and everyone in between. With technology, we have either lost the art of conversation, need a refresher or need to learn it. From interviews, to presentations, to meetings, to staff reviews, or to just conversations with friends, we all need to know how to converse with others to help us build trust and respect and maintain it.

  • Header image for family Communication training

    Families

    Whether it is immediate family or extended family, we can all use help with talking about any situation that arises. "Let's Talk" and see how we can keep those conversations going. 

  • School boards (Teachers, Admins, etc.)

    Knowing how to converse with admin staff, teachers, and most of all parents is key. Escalated situations can grow quickly.

  • Students (16-24)

    With more and more entrance requirements, interviews, presentations, or work in the public eye, we can help you feel more at ease with public speaking. "Let's Talk" to see how we can help make those conversations more comfortable for you.

  • Non Profits

    Soliciting for support whether it be volunteers, raising funds or building respect for/in your organization, you must know how to approach people efficiently and effectively. "Let's Talk" and see how I can help.

  • Header image for Sports Teams Communication Training

    High Level Sports Teams

    Conversational skills are extremely important when it comes to sports and sports teams. When dealing with different emotions, stresses...

  • Businesses

    Whether you’re a mom-and-pop business to any corporation, having staff that can converse with customers in any situation is key to the success of any business. "Let's Talk" and see how I can help.

View all clients we serve

Testimonials

Hear what some of my customers have to say!

“Invaluable support at Graduation Transition Presentations! Your feedback is eagerly awaited by excited grade 12s. Thanks for making it a positive experience!”

Megara McCormick

Maple Ridge Secondary School

“Excellent feedback reports! Appreciated the clarity that parent-teacher communication is well-managed by the teacher. Impressive service!”

Amanda Reber

School District 42

"Marc’s facilitation style is very thoughtful in how he sets the room and energy. Marc has a nice sense of humour and puts his participant at ease."

Chelan Cotter, Business Advisor and Skills Facilitator

Community Futures

Explore the art of conversation
with over 40 years of real experience

Book your tailored training today

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