What will you learn?

As a business owner, your ability to communicate effectively can make or break your success. That’s why Let’s Talk Communication is here to help you unlock your full potential. With our comprehensive training program , you’ll learn how to navigate even the most challenging communication scenarios with confidence and finesse. From mastering the art of active listening to crafting compelling messages to resonate with your audience, our program covers it all.

By investing in your communication skills, you’ll not only improve customer satisfaction and loyalty but also foster stronger relationships with your team and stakeholders. Ready to take your business to the next level? Schedule a call with us today and discover how Let’s Talk Communication can help you achieve your goals.

Courses

What will you learn with me?

My conversational training programs have one key difference that can make it benefit any business. My courses are specially designed to meet your businesses wants and  needs. Your staff will not only learn the basics but also the key points to help your company deal with any situation that arises efficiently and effectively. This will help keep or improve your customer satisfaction level not to mention the free word of mouth marketing you will receive from your customer’s experience.

Mastering Conversational Timing

Knowing when and when not to have a conversation is one important key to help your business shine above the rest. Talking at the wrong time can have serious consequences for any company. Let’s Talk Communication can help show you and your staff how to know when the perfect time to have that important conversation is and build the respect your company works hard to earn. This can not only build your businesses reputation but it can increase your customer appreciation level as well as keeping your stake holders happy. Willing to find a time to make this happen? Book Now and Let’s Talk about making this work for you and your company.

Soft Skills for Better Communication

Soft Skills can make communication successful or not. Knowing these attributes and the importance of keeping them in mind when having a conversation is important to the success in any business. Does your staff know and use them? They can make your company shine above the rest and in today’s competitive markets that advantage over your competitor that can make a big difference your businesses success. Want your staff to know how to have that successful conversation with anyone in any situation. Book a call and Let’s Talk can show you how to excel at this.

Tactical Do’s and Don’ts of Customer Communication

Learning the Do’s and Don’t of conversations is important to any business.  We are busy and sometimes staff can speak before they think and once spoken it can either turn a conversation or ruin a company’s relationship and trust within. Can any business gamble on having this happen? This is why Let’s Talk show employees what to do and what not to do to help keep your businesses relationships intact. This is key to keeping what you have worked hard to develop in one piece or building new relationships. Let’s Talk Communication can help you make every experience a positive one. Book now and Let’s Talk.

Communication Techniques

There are 3 main factors you must remember when using any communication technique. A lot of companies are not aware of them or don’t stress their use. One or all of them are often forgotten and they are key to having a successful and productive business relationship. Let’s Talk Communication stresses their use and helps you and your staff with reminders to help your company shine above the rest in trying to make every situation a positive one. If your thinking about what they are, it might be time to Let’s Talk Communication to resolve the curiosity and have your company excel in the eyes of the customer and stakeholder.

Politely Refusing Without Guilt or Anxiety

The LAST word anyone wants to hear is “NO”. It is never an easy thing to say without feeling bad, thinking about negative repercussions and some will feel they could have done more. There is Always a way to say no or refuse in a nice, polite way. Being able to do this in business will help you and your company stand out above the rest in the customer’s eyes, not to mention improve their experience even though they didn’t get what they want. Let’s Talk Communication will provide with the tips to get this done and which will enhance the customer’s respect for your business. Schedule a call so Let’s Talk can help you get this done with leaving the customer/stakeholder with a good feeling after hearing No.

What are the benefits
for your organization?

Better Customer
Interaction

Saying “No” in
a positive way

Maintain or build
on customer base

De-escalate
heated situations

Explore the art of conversation
with over 40 years of real experience

Book your tailored training today

Testimonials

Hear what some of my customers have to say!

FAQ

I am always here to answer your questions

My courses are tailored to your needs. Everything I provide training on is pertinent to your business and environment.

In a conversation you can see the person is listening, you get feedback right away and all questions can be answered. Think of the time you would save getting everything done in one go rather than back and forth, PLUS knowing the response was sincere. A Win Win for both parties

I meet with the you and see what your needs are for your business and tailor the course to meet those needs. I will even be a secret shopper to see what is needed from a coaching aspect, if required.

I am flexible with this. I can do the training at a time that works for both of us.

YES!. The more courses you book the bigger the discount per course. That will be confirmed at the time of booking my services.