This course is designed to to help you be more comfortable and confident in having conversations. Many people these days are uncomfortable talking to people and this course will help you get over any anxiety of having a conversation with anyone.

In my over 40 years of experience in dealing with all sorts of people facing situations, personal or in business, I have learnt how to have positive, professional and respectful conversations and word them appropriately to either grow the relationships or keep them strong. I am here to share how to do that.

In this course you will learn:

  1. Why is Communication Important
  2. Soft Skills Used in Conversation
  3. Don’t and Do’s in Conversations
  4. De-escalation Skills

Course Content

1) Welcome
2) Why Is Communication Important
3) Soft Skills For Conversations
4) Don’ts and Do’s in Conversations
5) De-Escalations Skills
6) Thank You!!